1. Purpose of this Document

This document provides a user-oriented help guide for visitors of the National Institute of Solar Energy (NISE) website. It explains how users can navigate the website, search for information, use accessibility facilities, access documents and online services, find answers to common questions, contact technical support, and provide feedback or report website-related problems.

2. About this Website

The NISE website is the official web platform of the National Institute of Solar Energy, an autonomous specialised institute under the Ministry of New and Renewable Energy (MNRE), Government of India. The website provides information about NISE, its activities, departments, programmes, events, notices, careers, publications and online portals/services.

The homepage currently provides access to areas such as Events, What's New, Departments, Important Links and NISE-related information. Important linked portals include the Testing Service Portal, Suryamitra Skill Development Program, NISE Trainings, Solar DCR, National Manufacturing Portal and E-Wizard Portal.

Website ownership is stated on the site as: National Institute of Solar Energy (NISE), Ministry of New and Renewable Energy, Government of India.

3. Website Navigation

Users can navigate the website through the main navigation menus and links presented across the website. The navigation is intended to provide access to institutional information, departments, programmes, services, notices, careers, publications and other resources.

Use the main menu to select the required subject or service area.

Use internal links on pages to move to related information, documents or portals.

Use the Home option/logo to return to the website homepage.

Where breadcrumbs are displayed, use them to understand the current page location and return to a parent section.

Use the footer links for important institutional, legal, support and related-portal information.

External or linked NISE portals may open as separate websites; users should follow the navigation provided by the respective portal.

4. Search Help

The website contains a large volume of notices, events, career information, documents and programme-related material. Users should use the website's search facility where available and enter specific keywords rather than long sentences.

Search using distinctive keywords, such as the programme name, document title, subject, department or notice topic.

Try alternative keywords if the first search does not return the expected result.

For recent information, also review the 'What's New' and 'Events' sections on the homepage.

For institutional documents and disclosures, use the relevant sections such as RTI, publications or document/download areas.

When searching for a service, check the 'Important Links' and NISE portal links because some services are provided through dedicated portals.

5. Accessibility Help

NISE's linked accessibility guidance describes facilities intended to improve readability and access to website information. The guidance states that the portal supports access through screen readers and provides text-size and contrast controls.

5.1 Screen Reader Support

The NISE accessibility guidance identifies screen readers including JAWS, NVDA, SAFA, Supernova and Window-Eyes. Users who rely on assistive technology should use a compatible screen reader with their browser and operating system.

5.2 Text Size Controls

A- : Decrease text size.

A : Restore the normal/default text size.

A+ : Increase text size.

The accessibility guidance describes Small, Medium and Large text-size options. The website also describes contrast controls for clearer visibility and improved readability.

5.3 Keyboard Accessibility

Users who navigate using a keyboard should use standard browser keyboard navigation such as Tab/Shift+Tab to move between controls and Enter/Space to activate focused links or controls. If a particular control cannot be operated using the keyboard, the issue should be reported through the Contact Support or Feedback mechanism.

6. Content / Document Help

The NISE website provides access to notices, advertisements, tenders, career information, reports, RTI disclosures, publications and other downloadable documents. Many documents are provided electronically, commonly as PDF files.

Select the relevant document title or 'Click Here' link to open the document.

For PDF documents, use a current PDF viewer such as the browser's built-in PDF viewer or Adobe Acrobat Reader.

Use the download option in the PDF viewer if a local copy is required.

If a document does not open, refresh the page and try again or use another current browser/PDF viewer.

For accessibility, use a tagged/text-based PDF where available and operate the PDF viewer with keyboard and screen-reader controls.

For older or archived information, check the relevant section rather than relying only on the homepage.

7. Online Services

The NISE homepage lists important online portals and services, including the Testing Service Portal, Suryamitra Skill Development Program, NISE Trainings, Solar DCR, National Manufacturing Portal and E-Wizard Portal.

Some services may require registration, login, submission of information or payment depending on the specific service. Users should follow the instructions displayed on the respective service portal.

Select the required service from the NISE website or Important Links area.

Read the service instructions before registering or submitting an application.

Use the credentials created for that particular portal where login is required.

Keep acknowledgement/reference numbers and submitted documents for future correspondence.

For service-specific problems, contact the support/contact channel provided by the relevant portal.

8. FAQs – Common User Questions

What is the NISE website?

It is the official website of the National Institute of Solar Energy, providing institutional information, programmes, services, notices, documents and related portals.

Where can I find recent notices?

Check the 'What's New' section on the homepage and the relevant Notices section.

Where can I find upcoming programmes and events?

Use the Events section and relevant NISE programme/training pages.

Where can I find NISE departments?

The homepage provides a Departments section linking to NISE's technical and functional divisions.

How can I access NISE online services?

Use the Important Links/portal links on the NISE website and select the service you require.

How can I increase the text size?

Use the accessibility text-size controls: A- for smaller text, A for normal text and A+ for larger text.

Does NISE provide screen-reader accessibility information?

Yes. NISE's accessibility guidance describes screen-reader support and related accessibility facilities.

How can I contact technical support?

Use the Contact Us section or the technical support contact published by NISE.

How can I report a website problem?

Use the Contact Us form and provide your name, email, mobile number, subject, description and captcha details as requested.

Where can I find RTI information?

Use the RTI section of the NISE website, which provides disclosures and links to related documents/information.

9. Contact Support

For technical assistance or website-related support, the NISE website publishes the following contact details:

Contact Item

Published Information

Organisation

National Institute of Solar Energy (NISE)

Address

Gwal Pahari, Faridabad Gurugram Road, Gurugram 122003, Haryana

Technical Support Email

itsupport\@nise.res.in

Website/Support Phone

0124-2853060 (website footer)

Contact/Grievance Phone

0124-2853039 (published on Contact/Grievance pages)

10. Feedback / Reporting Website Problems

The NISE Contact Us page provides a form for users to submit a Name, Email, Mobile No., Description, Subject and captcha before submission.

When reporting a problem, users should provide enough information for the support team to reproduce and investigate the issue.

Page URL or page name where the problem occurred.

Brief description of the problem.

Steps followed before the problem occurred.

Browser and device used, if relevant.

Screenshot or document reference, where applicable.

Any error message displayed on the screen.

A suitable email address or mobile number for follow-up.

11. Recommended Help Page Structure for NISE

For a dedicated NISE 'Help' section, the following menu structure can be used to make assistance readily available from all pages:

About this Website

Website Navigation

Search Help

Accessibility Help

Content / Document Help

Online Services

FAQs

Contact Support

Feedback / Report a Problem

12. Important Note

This guide is prepared from the publicly available NISE website and linked NISE support/accessibility pages reviewed in September 2026. Individual portal workflows, forms, login requirements and service procedures may differ between NISE's linked portals and may be updated by NISE from time to time.

13. Source References

NISE Homepage – https://nise.res.in/en

About NISE – https://nise.res.in/page/about-nise

RTI – https://nise.res.in/page/rti

NISE Accessibility Guidance – linked NISE accessibility/screen-reader pages

Help

Quick Links